When I say Excellent I really mean Excellent !!! I recently bought a bike there and...none of the guys in there were patronising nor condescending simply because well...I am a female rider and that kind of attitude is often felt by salesmen etc ( except the one i met at BMW but here we go!!)...!!! Before the purchase I went there and observed the behaviours just to see the responses I would get when i was either asking questions or simply looking around...I didn't find any of the attitude and behaviour experienced with other dealerships KD was remarkably above the mark !! they were very patient too ( lol I return there 3 times looking at potential bikes...and attitudes !! sorry KD !!...I felt welcomed, heard, I also met great and very experienced people there ( just talk to Rick to name only one of them but he has a fascinating past to say the least!!)...Time passed quickly but my mind was mde up and i bought the bike...no pushing no pressure and certainly no trying to sale things I wouldnt need as well as being very accomodating...just ace !!..I know we are all humans faults etc etc but I do trust these guys and their knowlewdge...no doubt I will buy there again and have a chat ...and a coffee which was offered as soon as I got in there...So I extend my thank you to them personally via this review and invite the rest of you out there to go there and have a look and buy after a priority visit to their dealership...:) An ongoing Very happy rider.Thanks
C. Chambrey, Website
Chell Robinson reviewed KD Motorcycles & Scooters — 5 star
April 4, 2018 ·
Visited over the weekend to look at Kevlar Ladies Leggings. Was very pleased with the female staff members advise on fit which included some very important safety info. No hard sell and offered to order the correct size for me. Well impressed. I'll be back
Chell Robinson, Facebook
Stephen Porter reviewed KD Motorcycles & Scooters — 5 star
July 2, 2016 ·
A great motorcycle buying experience everything ready for the pick up left my old bike with a lump in my throat but the new Tracer is superb and had a good long run to home just need a gel seat after being soft with the pan. Thank you all at KD
Stephen Porter, Facebook
Had a brilliant experience with KD, they were very helpful over the phone and reassuring when it came to everything being right with the Honda MSX 125 i purchased, the delivery guy was awesome and friendly, very chatty and made sure i had everything i needed in the documents pack, would buy again from KD
Jade C, Website
dappodan1 dappodan1
Local Guide · 10 reviews
4 weeks ago
Great place took a Duke 790 for a test drive, no high pressure sales tactics. Great people wanting to match riders with the right bikes
dappodan1, Google
Picked up my Yamaha MT 09 a few days ago. What an amazing bike. Cant give it enough praise. All because Andrew Hartshorne lent me their demonstrator! With a tiny 14 litre fuel tank I've even got over 200 miles before refuelling.
Phil Rosson, Facebook
Just taken delivery of my partners new KTM Duke 125 and the service has been outstanding. Ian has been brilliant to deal with, very helpful and kept us updated on what was happening. Delivered this morning by Dave, very friendly and helpful chap. My partner is over the moon and the bike is perfect. Thank you for such an easy transaction, even in difficult times as this was bought before showrooms had reopened. Thank you to all of the team and i hope you are all safe and well. Kind regards, Sean and Pam.
Sean Harris, Facebook
stuart steen
5 reviews
5 months ago-
Visited KD today, Chris was really helpful with no sales pressure at all. Couldn't really make my mind up but nothing was any trouble at all, bikes were moved around into space so I could sit on them etc. Great service and friendly. Thanks again and hope to be back for another test ride and hopefully make my mind up.
stuart steen, Google
Excellent customer service and delivery! Of a lambretta for my Dad. Can’t recommend them enough, Paul was helpful and informative and kept me updated every step of the way! Great service
DarrenT, Facebook
James Travis reviewed KD Motorcycles & Scooters — 5 star
May 3, 2018 ·
As a fellow motor trader i understand the struggle and effort it takes to uphold a decent reputation, as in this day and age we seem to expect outstanding service and pounce at the opportunity to complain when things don't quite go to plan. I myself set the bar quite high as you should never suffer from bad service. Speaking from experience in this line of work you are constantly swimming against the tide to keep your customers happy and the deadlines met. The level of service i have received at KD Motorcycles in the last few weeks has been outstanding from the minute i made the phonecall to the day i rode away i felt i was in good hands, never pressured or left in the dark. What an excellent buying experience, I most certainly will be back. Could not recommend this place highly enough. Thanks guys! Top Job!
James Travis, Facebook
Awesome dealership
Can’t do enough to help, buying or not.
Great people
Highly recommended
Dennis Roberts, Facebook
Hi, I bought a 2018 Africa Twin from K D and it was everything as described so an 11 hour trip on Sunday was well worth it. Great staff and a show room packed with quality bikes. I would defiantly recommend KD and would buy from them again if they had what I wanted, Steve, Bristol uk.
Steve, Website
Bought a Oxford Mondial jacket for instructing in and it has kept me dry through torrential downpours whilst instructing. Great value for money.
John Pilling, Facebook
No pressure from great staff, competively priced products
Philip Shepherd, Google
Highly recommend, quick and easy.
Dealt with Rick who was great, did everything he promised with no problems.
Thank you
Luke Howe, Facebook
Peter jones
Local Guide · 59 reviews · 8 photos
6 months ago
thank you very much for a smooth, eficient and professional service. Richard dealt with me at distance, and bike (GS) was as described exactly when i arrived to collect, i was given refreshments and a the courtesy to view the bike before signing the paperwork. All warranties and extended warranty options were fully explained. it was well serviced, maintained and in very good clean condition.. i met Keith also, who is a gentleman and a man who knows motorbikes..
yes i would highly reccomend buying from K&D motorcycles..
from a very happy David Jones.
Peter jones, Google
Excellent customer service. Rick was fab from start to finish. My hubby is over the moon with his KTM. Will be back when he wants an upgrade. Delivery was amazing, arrived exactly on time. Thank you from South Wales
Cheryl G, Facebook
Great service from Danny and the team. Unfortunately bought my KTM from a different dealer (wish I hadn't!) and had a couple of issues, about which the original dealer didn't even respond to my emails. KD sorted both issues under warranty, without question, one at first service and one at a return visit. Both times, i was given the use of a top end courtesy bike. Fantastic customer experience!
Norbert, Google
recently purchased new z900 service I received was very good ,what led me to purchase from kd motorcycle, was the helpfulness from Chris with his honesty and knowledge, as I had done a bit of research on this machine for best price and availability and out of 3 local dealers he seemed the most helpful, others didn't seem to have the info he gave me so was no brainier to purchase from them thanks Chris
david fletcher, Website
Kevin Mattingly recommends KD Motorcycles & Scooters.
June 4 ·
Really great customer service, made buying bike over the phone so easy. I picked the bike up Saturday and returned home, I was told Monday there was a computer glitch on the bike. Tony made a round trip of over 500 miles on Tuesday to fix it. The best customer service I've ever experienced, so thanks to everyone at KD. Can't fault them.
Kevin Mattingly, Facebook