Just had my hyosung gt125r in the workshop here, the mechanic called tony fixed every issue i had with it and now it runs perfectly and sounds better too.
thanks.
Ryan Peake, Facebook
I have just took delivery of 2011 Bonneville America from KD Motorcycles at Accrington dealing most of the time with Ian McDermont, but I have to say any contact with the rest of the team was first rate, down to earth and honest response at all times. At the initial discussion around purchasing the bike they were open to negotiation and a deal was struck. The bike was delivered in the first instance on Wednesday with full service and MOT in place, unfortunately while transit it appears the ignition switch was left in the park position (easy to do having done the same myself) leading to a flat battery on trying to start the bike. Instantly the driver made contact with KD who instructed him to bring the bike back ASAP as they were happy not with the situation, resulting a full re-check of the bike fitting a new battery and delivery back today at no expense to me. Highly delighted with the professional response and service.
Paul C, Website
Kevin Mattingly recommends KD Motorcycles & Scooters.
June 4 ·
Really great customer service, made buying bike over the phone so easy. I picked the bike up Saturday and returned home, I was told Monday there was a computer glitch on the bike. Tony made a round trip of over 500 miles on Tuesday to fix it. The best customer service I've ever experienced, so thanks to everyone at KD. Can't fault them.
Kevin Mattingly, Facebook
Excellent customer service. Rick was fab from start to finish. My hubby is over the moon with his KTM. Will be back when he wants an upgrade. Delivery was amazing, arrived exactly on time. Thank you from South Wales
Cheryl G, Facebook
David Gardner-Smith reviewed KD Motorcycles & Scooters — 5 star
January 6, 2017 ·
I have been buying my bikes from Keith Dixon`s for 20 years or more, Always very friendly and go out of there way to be as helpful as possible, Just bought a 1992 cbr 600 as my winter bike and got the same level of service as i do when buying a much more expensive bike, I will be back again.
Thank you all and Happy New Year
1 Comment
David Gardner, Facebook
Great service from Danny and the team. Unfortunately bought my KTM from a different dealer (wish I hadn't!) and had a couple of issues, about which the original dealer didn't even respond to my emails. KD sorted both issues under warranty, without question, one at first service and one at a return visit. Both times, i was given the use of a top end courtesy bike. Fantastic customer experience!
Norbert, Google
James Travis reviewed KD Motorcycles & Scooters — 5 star
May 3, 2018 ·
As a fellow motor trader i understand the struggle and effort it takes to uphold a decent reputation, as in this day and age we seem to expect outstanding service and pounce at the opportunity to complain when things don't quite go to plan. I myself set the bar quite high as you should never suffer from bad service. Speaking from experience in this line of work you are constantly swimming against the tide to keep your customers happy and the deadlines met. The level of service i have received at KD Motorcycles in the last few weeks has been outstanding from the minute i made the phonecall to the day i rode away i felt i was in good hands, never pressured or left in the dark. What an excellent buying experience, I most certainly will be back. Could not recommend this place highly enough. Thanks guys! Top Job!
James Travis, Facebook
Simon Fretwell
Local Guide · 27 reviews · 50 photos
2 months ago
I bought a KTM superduke R a month ago and was a little disappointed in the sound the big Vtwin made. After a visit to KD it now has a Remus Decat, K&N filter and Tony has remapped it and enabled Track mode. The bike has turned into a fire breathing monster! Honestly transformed the bike and Tony knows his stuff. He even had KTM logging in to do a live map all the way from Austria!
can't be more happy with it.
If you have a KTM and you need service in the north west, KD is your place to go.
Simon Fretwell, Google
Awesome dealership
Can’t do enough to help, buying or not.
Great people
Highly recommended
Dennis Roberts, Facebook
Qualisys IT
5 reviews
4 months ago-
looking for my first bike went to view a yamaha the guys at the shop went out of there way to listen to my needs and wants and pointed me in a different direction explaining issues I would encounter as they had been through them them selves.
The guys where not pushy and offered great advice I took the advice and bought a bike there and then.
the guys knew I was keen and threw in a quick turn around for my bike and bang the next day I.was off.
The service and advice from all the staff was tremendousand helpfull and I am very happy with the deal service and customer care 10 out of 10 thank you all
Qualisys IT, Google
Good prices, great deals, helpful staff. Had 3 bikes from KD motorcycles
Peter Spratt, Facebook
Highly recommend, quick and easy.
Dealt with Rick who was great, did everything he promised with no problems.
Thank you
Luke Howe, Facebook
bought a bike unlimited fun need i say more.oh bought from rick at kieth dixons. good bunch of guys these.
Scott LLoyd, Google
Always helpful ! Easy to deal with
Wayne Bates, Facebook
When I say Excellent I really mean Excellent !!! I recently bought a bike there and...none of the guys in there were patronising nor condescending simply because well...I am a female rider and that kind of attitude is often felt by salesmen etc ( except the one i met at BMW but here we go!!)...!!! Before the purchase I went there and observed the behaviours just to see the responses I would get when i was either asking questions or simply looking around...I didn't find any of the attitude and behaviour experienced with other dealerships KD was remarkably above the mark !! they were very patient too ( lol I return there 3 times looking at potential bikes...and attitudes !! sorry KD !!...I felt welcomed, heard, I also met great and very experienced people there ( just talk to Rick to name only one of them but he has a fascinating past to say the least!!)...Time passed quickly but my mind was mde up and i bought the bike...no pushing no pressure and certainly no trying to sale things I wouldnt need as well as being very accomodating...just ace !!..I know we are all humans faults etc etc but I do trust these guys and their knowlewdge...no doubt I will buy there again and have a chat ...and a coffee which was offered as soon as I got in there...So I extend my thank you to them personally via this review and invite the rest of you out there to go there and have a look and buy after a priority visit to their dealership...:) An ongoing Very happy rider.Thanks
C. Chambrey, Website
Friendly, helpful service with knowledgeable and chatty staff. It’s a great set up and only minutes from Junction 7 off the M65. Thank you for all your help
Mark, Facebook
" It had been a few months since I was looking at a next new bike to buy...I visited a lot of dealership all over the North West and came to the same conclusion which is,sadly, that a lot if not all salesmen think that a woman can be patronised and overlooked when it comes to discussing bikes and experiences. When I notice this I just walk out!! To be fair BMW in Blackpool didn't give me this routine treatment !!...I went to KD motorcycles...3 times...looked around/observed/assessed and talked to Ric (Very interesting guy sorry if I get your name wrong!!)...I was amazed by how "normal " my biker experience was with them, no gimmicks, no rubbish and no sale pressure...if anything there was a lot of honesty as far as discussing what type of bike would suit me...and I did like the expertise too...Everyone I have talked to or came across to have been very nice, very attentive and it was an actual pleasure to just be who you need to be in asking millions of questions etc etc..I love it and the coffee too...it felt relaxed...now do not get me wrong, they have to sale the goods too but here again...they do not need to push hard because you. as a rider, wants to buy from them...the attitude and behaviour is one of the greatest I have had as an older biker...They will accommodate your needs and diary, they will look to get you the bike you wish even if they have to bring it back to their dealership and they will have them ready for you to try should you wish to...Excellent service and certainly very interesting people...I know where I will get my next bike from once I got this one down so give them a try and you wont regret it !! Thank you KD Motorcycle from a very happy female biker....:))"
, Website
Rick was particularly helpful, understanding and friendly and guided me toward replacing my Triumph (which I loved and kept for >9 years) with a new KTM Adventure and I'm blown away by the ease of handling and the feeling of control and confidence it provides. An absolute joy to ride. Just need now to avoid the poor weather so I can get enough miles on the clock to have the first service.
Peter Hartley, Website
2nd sale as today picked my new bike up guys were excellent very friendly and happy to help and any time will make time for u and very friendly
Highly recommended
Thanks again guys doing a great job
Scott B, Facebook
Yes there very helpful pleasant. Nothings no trouble at all. Would buy another bike from this dealership and there very knowledgeable too. I'm very happy.
Jason Lanceley, Facebook