James Travis reviewed KD Motorcycles & Scooters — 5 star
May 3, 2018 ·
As a fellow motor trader i understand the struggle and effort it takes to uphold a decent reputation, as in this day and age we seem to expect outstanding service and pounce at the opportunity to complain when things don't quite go to plan. I myself set the bar quite high as you should never suffer from bad service. Speaking from experience in this line of work you are constantly swimming against the tide to keep your customers happy and the deadlines met. The level of service i have received at KD Motorcycles in the last few weeks has been outstanding from the minute i made the phonecall to the day i rode away i felt i was in good hands, never pressured or left in the dark. What an excellent buying experience, I most certainly will be back. Could not recommend this place highly enough. Thanks guys! Top Job!
James Travis, Facebook
Peter jones
Local Guide · 59 reviews · 8 photos
6 months ago
thank you very much for a smooth, eficient and professional service. Richard dealt with me at distance, and bike (GS) was as described exactly when i arrived to collect, i was given refreshments and a the courtesy to view the bike before signing the paperwork. All warranties and extended warranty options were fully explained. it was well serviced, maintained and in very good clean condition.. i met Keith also, who is a gentleman and a man who knows motorbikes..
yes i would highly reccomend buying from K&D motorcycles..
from a very happy David Jones.
Peter jones, Google
Yes there very helpful pleasant. Nothings no trouble at all. Would buy another bike from this dealership and there very knowledgeable too. I'm very happy.
Jason Lanceley, Facebook
Back on a motorbike after 30 years away and looking for a new jacket. Rick was very helpful and his un-pushy nature persuaded me to buy and at a great price too. He also gave good pointers about phoning back for Advice on tyres after the weekend rather than trying to blag it. Thanks Rick, you’re helping build the confidence I need. Stephen Crook
S Crook, Google
I’ve bought a bike from these guys in the past and now use them to service my KTM. Every time I have made contact they’ve been friendly and helpful and go out of their way to look after me and the bike. Totally recommend them as a dealer and a garage.
KEVIN DAY, Facebook
Great people, couldn’t be more helpful. Highly recommend. Thanks Andrew.
Lee Collins, Facebook
When I say Excellent I really mean Excellent !!! I recently bought a bike there and...none of the guys in there were patronising nor condescending simply because well...I am a female rider and that kind of attitude is often felt by salesmen etc ( except the one i met at BMW but here we go!!)...!!! Before the purchase I went there and observed the behaviours just to see the responses I would get when i was either asking questions or simply looking around...I didn't find any of the attitude and behaviour experienced with other dealerships KD was remarkably above the mark !! they were very patient too ( lol I return there 3 times looking at potential bikes...and attitudes !! sorry KD !!...I felt welcomed, heard, I also met great and very experienced people there ( just talk to Rick to name only one of them but he has a fascinating past to say the least!!)...Time passed quickly but my mind was mde up and i bought the bike...no pushing no pressure and certainly no trying to sale things I wouldnt need as well as being very accomodating...just ace !!..I know we are all humans faults etc etc but I do trust these guys and their knowlewdge...no doubt I will buy there again and have a chat ...and a coffee which was offered as soon as I got in there...So I extend my thank you to them personally via this review and invite the rest of you out there to go there and have a look and buy after a priority visit to their dealership...:) An ongoing Very happy rider.Thanks
C. Chambrey, Website
I have just took delivery of 2011 Bonneville America from KD Motorcycles at Accrington dealing most of the time with Ian McDermont, but I have to say any contact with the rest of the team was first rate, down to earth and honest response at all times. At the initial discussion around purchasing the bike they were open to negotiation and a deal was struck. The bike was delivered in the first instance on Wednesday with full service and MOT in place, unfortunately while transit it appears the ignition switch was left in the park position (easy to do having done the same myself) leading to a flat battery on trying to start the bike. Instantly the driver made contact with KD who instructed him to bring the bike back ASAP as they were happy not with the situation, resulting a full re-check of the bike fitting a new battery and delivery back today at no expense to me. Highly delighted with the professional response and service.
Paul C, Website
recently purchased new z900 service I received was very good ,what led me to purchase from kd motorcycle, was the helpfulness from Chris with his honesty and knowledge, as I had done a bit of research on this machine for best price and availability and out of 3 local dealers he seemed the most helpful, others didn't seem to have the info he gave me so was no brainier to purchase from them thanks Chris
david fletcher, Website
Mick Forte recommends KD Motorcycles & Scooters.
June 15 ·
I highly recommend kd motorcycles, they provide a brilliant service each and every time. it doesn't matter if you spend £10,000 or £10 you still receive very good customer service.
kd motorcycles have a wide selection of bikes from Yamaha, ktm , Kawasaki and many more .
good range of motorcycle clothing for on and off the bike.
kd motorcycles also have a service department, if your in need of parts or want to book your bike I for a service etc.
kd motorcycles is your one stop shop!
Mick Forte, Facebook
Awesome dealership
Can’t do enough to help, buying or not.
Great people
Highly recommended
Dennis Roberts, Facebook
Chell Robinson reviewed KD Motorcycles & Scooters — 5 star
April 4, 2018 ·
Visited over the weekend to look at Kevlar Ladies Leggings. Was very pleased with the female staff members advise on fit which included some very important safety info. No hard sell and offered to order the correct size for me. Well impressed. I'll be back
Chell Robinson, Facebook
Went down and purchased a yzf 125 really helpful and friendly people will definitely get my next bike there.
Paul Sayner, Facebook
Picked up my Yamaha MT 09 a few days ago. What an amazing bike. Cant give it enough praise. All because Andrew Hartshorne lent me their demonstrator! With a tiny 14 litre fuel tank I've even got over 200 miles before refuelling.
Phil Rosson, Facebook
bought a bike unlimited fun need i say more.oh bought from rick at kieth dixons. good bunch of guys these.
Scott LLoyd, Google
Josh Seddon
1 review
a month ago
Absolutely superb customer service. Went the extra mile for me and can't thank them enough. Really please with the service I received and will definitely be going back again.
Josh Seddon, Google
2nd sale as today picked my new bike up guys were excellent very friendly and happy to help and any time will make time for u and very friendly
Highly recommended
Thanks again guys doing a great job
Scott B, Facebook
Excellent customer service. Rick was fab from start to finish. My hubby is over the moon with his KTM. Will be back when he wants an upgrade. Delivery was amazing, arrived exactly on time. Thank you from South Wales
Cheryl G, Facebook
Great service! its difficult in those CoVid times yet the team has been very nice on the phone and very helpful all the way.
thanks
French Bear, Facebook
Highly recommend, quick and easy.
Dealt with Rick who was great, did everything he promised with no problems.
Thank you
Luke Howe, Facebook