5 months ago-
Visited KD today, Chris was really helpful with no sales pressure at all. Couldn't really make my mind up but nothing was any trouble at all, bikes were moved around into space so I could sit on them etc. Great service and friendly. Thanks again and hope to be back for another test ride and hopefully make my mind up.
18 reviews · 3 photos
3 months ago-
Took the superduke 1290r in for its first service today at KD,bike was purchased elsewhere and they were reccomended by another KTM owner,Marriana in service was super helpful in booking me in and helping out with some queries and Tony the techy went thro all the functions after installing the track pack overall a pleasant experience from start to finish.
Just had my hyosung gt125r in the workshop here, the mechanic called tony fixed every issue i had with it and now it runs perfectly and sounds better too.
Local Guide · 31 reviews · 7 photos
2 months ago
Top marks for this shop, sales assistants in the accessories dept very helpful, happy to spend here
" It had been a few months since I was looking at a next new bike to buy...I visited a lot of dealership all over the North West and came to the same conclusion which is,sadly, that a lot if not all salesmen think that a woman can be patronised and overlooked when it comes to discussing bikes and experiences. When I notice this I just walk out!! To be fair BMW in Blackpool didn't give me this routine treatment !!...I went to KD motorcycles...3 times...looked around/observed/assessed and talked to Ric (Very interesting guy sorry if I get your name wrong!!)...I was amazed by how "normal " my biker experience was with them, no gimmicks, no rubbish and no sale pressure...if anything there was a lot of honesty as far as discussing what type of bike would suit me...and I did like the expertise too...Everyone I have talked to or came across to have been very nice, very attentive and it was an actual pleasure to just be who you need to be in asking millions of questions etc etc..I love it and the coffee too...it felt relaxed...now do not get me wrong, they have to sale the goods too but here again...they do not need to push hard because you. as a rider, wants to buy from them...the attitude and behaviour is one of the greatest I have had as an older biker...They will accommodate your needs and diary, they will look to get you the bike you wish even if they have to bring it back to their dealership and they will have them ready for you to try should you wish to...Excellent service and certainly very interesting people...I know where I will get my next bike from once I got this one down so give them a try and you wont regret it !! Thank you KD Motorcycle from a very happy female biker....:))"
Mitchell Jones reviewed KD Motorcycles & Scooters — 5 star
March 13, 2017 ·
Picked up my fazer 8 and i absolutely love it. The guys were brilliant from start to finish. Meeting my payment figure. Doing everything they could to save me money. Even when my part ex wasn't quite in the condition i believed it to be. Thankyou to everyone at KD motorcycles. Especially to Andy. I'll be back.
Picked up my Yamaha MT 09 a few days ago. What an amazing bike. Cant give it enough praise. All because Andrew Hartshorne lent me their demonstrator! With a tiny 14 litre fuel tank I've even got over 200 miles before refuelling.
Collected our brand new kawasaki h2sx from k and d motorcycles today. An amazing experience, Rick the salesman we dealt with has been amazing, so helpful, couldn't do enough for us. It has been a great experience dealing with k and d motorcycles, and would certainly recommend to all our friends. Thanks to rick and all the team for a great sales experience
Very helpfull staff . I got a jacket and boots today and Amie went out of her way to help me .
Chris Stevenson, Facebook
Chris Stevenson reviewed KD Motorcycles & Scooters — 5 star
June 8, 2018 ·
Excellent customer service in both sales and after sales. had an issue with my bike 3 days before leaving for a trip to the TT. It occurred on a Sunday the following day was a bank holiday and I was due to leave Tuesday I didn’t think there was any chance of getting it sorted In time but I spoke to Andrew on the Sunday afternoon, bike was dropped off on the bank holiday Monday, they managed to source the parts and get the bike sorted ready to go by Tuesday afternoon. 5* service and I would 100% recommend.
Had a lovely day at KD motorcycles in Accrington. Andrew there is lovely and sorted me on a demo of the 890R. Great place and very helpful and professional. Some lovely roads around there too!
4 months ago-
looking for my first bike went to view a yamaha the guys at the shop went out of there way to listen to my needs and wants and pointed me in a different direction explaining issues I would encounter as they had been through them them selves.
The guys where not pushy and offered great advice I took the advice and bought a bike there and then.
the guys knew I was keen and threw in a quick turn around for my bike and bang the next day I.was off.
The service and advice from all the staff was tremendousand helpfull and I am very happy with the deal service and customer care 10 out of 10 thank you all
a month ago
Absolutely superb customer service. Went the extra mile for me and can't thank them enough. Really please with the service I received and will definitely be going back again.
Kevin Mattingly, Facebook
Kevin Mattingly recommends KD Motorcycles & Scooters.
June 4 ·
Really great customer service, made buying bike over the phone so easy. I picked the bike up Saturday and returned home, I was told Monday there was a computer glitch on the bike. Tony made a round trip of over 500 miles on Tuesday to fix it. The best customer service I've ever experienced, so thanks to everyone at KD. Can't fault them.
James Travis reviewed KD Motorcycles & Scooters — 5 star
May 3, 2018 ·
As a fellow motor trader i understand the struggle and effort it takes to uphold a decent reputation, as in this day and age we seem to expect outstanding service and pounce at the opportunity to complain when things don't quite go to plan. I myself set the bar quite high as you should never suffer from bad service. Speaking from experience in this line of work you are constantly swimming against the tide to keep your customers happy and the deadlines met. The level of service i have received at KD Motorcycles in the last few weeks has been outstanding from the minute i made the phonecall to the day i rode away i felt i was in good hands, never pressured or left in the dark. What an excellent buying experience, I most certainly will be back. Could not recommend this place highly enough. Thanks guys! Top Job!
Bought a Oxford Mondial jacket for instructing in and it has kept me dry through torrential downpours whilst instructing. Great value for money.
Great people, couldn’t be more helpful. Highly recommend. Thanks Andrew.
Good prices, great deals, helpful staff. Had 3 bikes from KD motorcycles
Allan McKay reviewed KD Motorcycles & Scooters — 5 star
November 22, 2017 ·
Traded in my bike for a used Multistrada. There was an issue with ABS when it was getting prepped. Took a while to fix but they were determined to make sure it was right before I got it. Delivered to Glasgow for free. Had it a day only to discover a couple of unforeseen faults. They gave me my choice of their demonstrators while mine was back in. Delivered back to Glasgow when it suited me again. A lot of places wouldn’t have given a monkey’s once the sale had been made but they were spot on. Highly recommended.
Edit: decided a Multistrada wasn’t for me. Have gone for a Tracer which is what I had as a courtesy bike. Changeover could not have been easier and the bike is fantastic. Doubt I’ll use a different dealer in the future.
No pressure from great staff, competively priced products