David Gardner-Smith reviewed KD Motorcycles & Scooters — 5 star
January 6, 2017 ·
I have been buying my bikes from Keith Dixon`s for 20 years or more, Always very friendly and go out of there way to be as helpful as possible, Just bought a 1992 cbr 600 as my winter bike and got the same level of service as i do when buying a much more expensive bike, I will be back again.
Thank you all and Happy New Year
1 Comment
David Gardner, Facebook
Back on a motorbike after 30 years away and looking for a new jacket. Rick was very helpful and his un-pushy nature persuaded me to buy and at a great price too. He also gave good pointers about phoning back for Advice on tyres after the weekend rather than trying to blag it. Thanks Rick, you’re helping build the confidence I need. Stephen Crook
S Crook, Google
When I say Excellent I really mean Excellent !!! I recently bought a bike there and...none of the guys in there were patronising nor condescending simply because well...I am a female rider and that kind of attitude is often felt by salesmen etc ( except the one i met at BMW but here we go!!)...!!! Before the purchase I went there and observed the behaviours just to see the responses I would get when i was either asking questions or simply looking around...I didn't find any of the attitude and behaviour experienced with other dealerships KD was remarkably above the mark !! they were very patient too ( lol I return there 3 times looking at potential bikes...and attitudes !! sorry KD !!...I felt welcomed, heard, I also met great and very experienced people there ( just talk to Rick to name only one of them but he has a fascinating past to say the least!!)...Time passed quickly but my mind was mde up and i bought the bike...no pushing no pressure and certainly no trying to sale things I wouldnt need as well as being very accomodating...just ace !!..I know we are all humans faults etc etc but I do trust these guys and their knowlewdge...no doubt I will buy there again and have a chat ...and a coffee which was offered as soon as I got in there...So I extend my thank you to them personally via this review and invite the rest of you out there to go there and have a look and buy after a priority visit to their dealership...:) An ongoing Very happy rider.Thanks
C. Chambrey, Website
Kevin Mattingly recommends KD Motorcycles & Scooters.
June 4 ·
Really great customer service, made buying bike over the phone so easy. I picked the bike up Saturday and returned home, I was told Monday there was a computer glitch on the bike. Tony made a round trip of over 500 miles on Tuesday to fix it. The best customer service I've ever experienced, so thanks to everyone at KD. Can't fault them.
Kevin Mattingly, Facebook
Definately recommended! I purchased a Kawasaki 650 here and Andrew went above and beyond to look after me. From initial contact through to hand over, great experience and a quick turn around from date of order to collection. Keep up the good work!
Luke Wilson, Google
Bought a Oxford Mondial jacket for instructing in and it has kept me dry through torrential downpours whilst instructing. Great value for money.
John Pilling, Facebook
Chris Stevenson reviewed KD Motorcycles & Scooters — 5 star
June 8, 2018 ·
Excellent customer service in both sales and after sales. had an issue with my bike 3 days before leaving for a trip to the TT. It occurred on a Sunday the following day was a bank holiday and I was due to leave Tuesday I didn’t think there was any chance of getting it sorted In time but I spoke to Andrew on the Sunday afternoon, bike was dropped off on the bank holiday Monday, they managed to source the parts and get the bike sorted ready to go by Tuesday afternoon. 5* service and I would 100% recommend.
Chris Stevenson, Facebook
Highly recommend, quick and easy.
Dealt with Rick who was great, did everything he promised with no problems.
Thank you
Luke Howe, Facebook
" It had been a few months since I was looking at a next new bike to buy...I visited a lot of dealership all over the North West and came to the same conclusion which is,sadly, that a lot if not all salesmen think that a woman can be patronised and overlooked when it comes to discussing bikes and experiences. When I notice this I just walk out!! To be fair BMW in Blackpool didn't give me this routine treatment !!...I went to KD motorcycles...3 times...looked around/observed/assessed and talked to Ric (Very interesting guy sorry if I get your name wrong!!)...I was amazed by how "normal " my biker experience was with them, no gimmicks, no rubbish and no sale pressure...if anything there was a lot of honesty as far as discussing what type of bike would suit me...and I did like the expertise too...Everyone I have talked to or came across to have been very nice, very attentive and it was an actual pleasure to just be who you need to be in asking millions of questions etc etc..I love it and the coffee too...it felt relaxed...now do not get me wrong, they have to sale the goods too but here again...they do not need to push hard because you. as a rider, wants to buy from them...the attitude and behaviour is one of the greatest I have had as an older biker...They will accommodate your needs and diary, they will look to get you the bike you wish even if they have to bring it back to their dealership and they will have them ready for you to try should you wish to...Excellent service and certainly very interesting people...I know where I will get my next bike from once I got this one down so give them a try and you wont regret it !! Thank you KD Motorcycle from a very happy female biker....:))"
, Website
Just taken delivery of my partners new KTM Duke 125 and the service has been outstanding. Ian has been brilliant to deal with, very helpful and kept us updated on what was happening. Delivered this morning by Dave, very friendly and helpful chap. My partner is over the moon and the bike is perfect. Thank you for such an easy transaction, even in difficult times as this was bought before showrooms had reopened. Thank you to all of the team and i hope you are all safe and well. Kind regards, Sean and Pam.
Sean Harris, Facebook
bought a bike unlimited fun need i say more.oh bought from rick at kieth dixons. good bunch of guys these.
Scott LLoyd, Google
James Travis reviewed KD Motorcycles & Scooters — 5 star
May 3, 2018 ·
As a fellow motor trader i understand the struggle and effort it takes to uphold a decent reputation, as in this day and age we seem to expect outstanding service and pounce at the opportunity to complain when things don't quite go to plan. I myself set the bar quite high as you should never suffer from bad service. Speaking from experience in this line of work you are constantly swimming against the tide to keep your customers happy and the deadlines met. The level of service i have received at KD Motorcycles in the last few weeks has been outstanding from the minute i made the phonecall to the day i rode away i felt i was in good hands, never pressured or left in the dark. What an excellent buying experience, I most certainly will be back. Could not recommend this place highly enough. Thanks guys! Top Job!
James Travis, Facebook
I'm a newbie just starting out with riding a bike and came today to choose a helmet with my OH. Amie was brilliant. She is knowledgeable and patient and willing to take her time with you. She listened and she talked me through all the features that are essential. She took into account my fear of claustrophobia and made sure that i had the correct fit and let me wear the helmet until i was ready to leave! Quite rightly too, as a helmet needs to be comfortable and feel part of you. She even recommended the unmentionable leggings! ???? We will be returning to collect our helmets later in the week.
Thank you Amie. I would highly recommend you give her a visit
Allie Bowden, Facebook
Gary Brister recommends KD Motorcycles & Scooters.
May 4 ·
Fantastic service from Andy when buying my MT10 this week, in fact I’d go as far as to say it’s the best service I’ve ever had from a bike dealer. Thanks to everyone at KD (including Linda who makes a cracking brew) for going above and beyond to get everything sorted out, I’m delighted with the bike and can’t wait for some decent weather.
Gary Brister, Facebook
Had a lovely day at KD motorcycles in Accrington. Andrew there is lovely and sorted me on a demo of the 890R. Great place and very helpful and professional. Some lovely roads around there too!
User Name Kate, Google
Good prices, great deals, helpful staff. Had 3 bikes from KD motorcycles
Peter Spratt, Facebook
Went down and purchased a yzf 125 really helpful and friendly people will definitely get my next bike there.
Paul Sayner, Facebook
Very helpfull staff . I got a jacket and boots today and Amie went out of her way to help me .
Mark Robinson, Facebook
Picked up my Yamaha MT 09 a few days ago. What an amazing bike. Cant give it enough praise. All because Andrew Hartshorne lent me their demonstrator! With a tiny 14 litre fuel tank I've even got over 200 miles before refuelling.
Phil Rosson, Facebook
Yes there very helpful pleasant. Nothings no trouble at all. Would buy another bike from this dealership and there very knowledgeable too. I'm very happy.
Jason Lanceley, Facebook