Had a lovely day at KD motorcycles in Accrington. Andrew there is lovely and sorted me on a demo of the 890R. Great place and very helpful and professional. Some lovely roads around there too!
User Name Kate, Google
I had been looking for a Suzuki TL1000s and located one for sale at K D Motorcycles. I have added some photographs to this review. I do not live locally and spoke by telephone with Andrew of K D Motorcycles who was most helpful with all the questions I needed answering prior to purchasing and afterwards sorted out delivery to my home address. This TL1000s motorcycle is 23 years old, but its condition on delivery far exceeded my expectations. It is in lovely condition. I am delighted with my purchase and wish to thank Andrew and Linda of K D Motorcycles for their help throughout. I have already been out riding my motorcycle which starts, runs, and performs beautifully. Excellent service K D Motorcycles. Thank you.
Nigel, Google
Kevin Mattingly recommends KD Motorcycles & Scooters.
June 4 ·
Really great customer service, made buying bike over the phone so easy. I picked the bike up Saturday and returned home, I was told Monday there was a computer glitch on the bike. Tony made a round trip of over 500 miles on Tuesday to fix it. The best customer service I've ever experienced, so thanks to everyone at KD. Can't fault them.
Kevin Mattingly, Facebook
I have just took delivery of 2011 Bonneville America from KD Motorcycles at Accrington dealing most of the time with Ian McDermont, but I have to say any contact with the rest of the team was first rate, down to earth and honest response at all times. At the initial discussion around purchasing the bike they were open to negotiation and a deal was struck. The bike was delivered in the first instance on Wednesday with full service and MOT in place, unfortunately while transit it appears the ignition switch was left in the park position (easy to do having done the same myself) leading to a flat battery on trying to start the bike. Instantly the driver made contact with KD who instructed him to bring the bike back ASAP as they were happy not with the situation, resulting a full re-check of the bike fitting a new battery and delivery back today at no expense to me. Highly delighted with the professional response and service.
Paul C, Website
Allan McKay reviewed KD Motorcycles & Scooters — 5 star
November 22, 2017 ·
Traded in my bike for a used Multistrada. There was an issue with ABS when it was getting prepped. Took a while to fix but they were determined to make sure it was right before I got it. Delivered to Glasgow for free. Had it a day only to discover a couple of unforeseen faults. They gave me my choice of their demonstrators while mine was back in. Delivered back to Glasgow when it suited me again. A lot of places wouldn’t have given a monkey’s once the sale had been made but they were spot on. Highly recommended.
Edit: decided a Multistrada wasn’t for me. Have gone for a Tracer which is what I had as a courtesy bike. Changeover could not have been easier and the bike is fantastic. Doubt I’ll use a different dealer in the future.
Allan McKay, Facebook
Excellent customer service and delivery! Of a lambretta for my Dad. Can’t recommend them enough, Paul was helpful and informative and kept me updated every step of the way! Great service
DarrenT, Facebook
Great service! its difficult in those CoVid times yet the team has been very nice on the phone and very helpful all the way.
thanks
French Bear, Facebook
stuart steen
5 reviews
5 months ago-
Visited KD today, Chris was really helpful with no sales pressure at all. Couldn't really make my mind up but nothing was any trouble at all, bikes were moved around into space so I could sit on them etc. Great service and friendly. Thanks again and hope to be back for another test ride and hopefully make my mind up.
stuart steen, Google
David Gardner-Smith reviewed KD Motorcycles & Scooters — 5 star
January 6, 2017 ·
I have been buying my bikes from Keith Dixon`s for 20 years or more, Always very friendly and go out of there way to be as helpful as possible, Just bought a 1992 cbr 600 as my winter bike and got the same level of service as i do when buying a much more expensive bike, I will be back again.
Thank you all and Happy New Year
1 Comment
David Gardner, Facebook
James Travis reviewed KD Motorcycles & Scooters — 5 star
May 3, 2018 ·
As a fellow motor trader i understand the struggle and effort it takes to uphold a decent reputation, as in this day and age we seem to expect outstanding service and pounce at the opportunity to complain when things don't quite go to plan. I myself set the bar quite high as you should never suffer from bad service. Speaking from experience in this line of work you are constantly swimming against the tide to keep your customers happy and the deadlines met. The level of service i have received at KD Motorcycles in the last few weeks has been outstanding from the minute i made the phonecall to the day i rode away i felt i was in good hands, never pressured or left in the dark. What an excellent buying experience, I most certainly will be back. Could not recommend this place highly enough. Thanks guys! Top Job!
James Travis, Facebook
2nd sale as today picked my new bike up guys were excellent very friendly and happy to help and any time will make time for u and very friendly
Highly recommended
Thanks again guys doing a great job
Scott B, Facebook
No pressure from great staff, competively priced products
Philip Shepherd, Google
Yes there very helpful pleasant. Nothings no trouble at all. Would buy another bike from this dealership and there very knowledgeable too. I'm very happy.
Jason Lanceley, Facebook
Went down and purchased a yzf 125 really helpful and friendly people will definitely get my next bike there.
Paul Sayner, Facebook
Noel
9 reviews
3 weeks ago
I've order my 69 plate KTM from them brilliant service and a great set of people who really know there stuff .
Noel Barnes, Google
When I say Excellent I really mean Excellent !!! I recently bought a bike there and...none of the guys in there were patronising nor condescending simply because well...I am a female rider and that kind of attitude is often felt by salesmen etc ( except the one i met at BMW but here we go!!)...!!! Before the purchase I went there and observed the behaviours just to see the responses I would get when i was either asking questions or simply looking around...I didn't find any of the attitude and behaviour experienced with other dealerships KD was remarkably above the mark !! they were very patient too ( lol I return there 3 times looking at potential bikes...and attitudes !! sorry KD !!...I felt welcomed, heard, I also met great and very experienced people there ( just talk to Rick to name only one of them but he has a fascinating past to say the least!!)...Time passed quickly but my mind was mde up and i bought the bike...no pushing no pressure and certainly no trying to sale things I wouldnt need as well as being very accomodating...just ace !!..I know we are all humans faults etc etc but I do trust these guys and their knowlewdge...no doubt I will buy there again and have a chat ...and a coffee which was offered as soon as I got in there...So I extend my thank you to them personally via this review and invite the rest of you out there to go there and have a look and buy after a priority visit to their dealership...:) An ongoing Very happy rider.Thanks
C. Chambrey, Website
dappodan1 dappodan1
Local Guide · 10 reviews
4 weeks ago
Great place took a Duke 790 for a test drive, no high pressure sales tactics. Great people wanting to match riders with the right bikes
dappodan1, Google
Had a brilliant experience with KD, they were very helpful over the phone and reassuring when it came to everything being right with the Honda MSX 125 i purchased, the delivery guy was awesome and friendly, very chatty and made sure i had everything i needed in the documents pack, would buy again from KD
Jade C, Website
Peter jones
Local Guide · 59 reviews · 8 photos
6 months ago
thank you very much for a smooth, eficient and professional service. Richard dealt with me at distance, and bike (GS) was as described exactly when i arrived to collect, i was given refreshments and a the courtesy to view the bike before signing the paperwork. All warranties and extended warranty options were fully explained. it was well serviced, maintained and in very good clean condition.. i met Keith also, who is a gentleman and a man who knows motorbikes..
yes i would highly reccomend buying from K&D motorcycles..
from a very happy David Jones.
Peter jones, Google
Good prices, great deals, helpful staff. Had 3 bikes from KD motorcycles
Peter Spratt, Facebook