James Travis reviewed KD Motorcycles & Scooters — 5 star May 3, 2018 · As a fellow motor trader i understand the struggle and effort it takes to uphold a decent reputation, as in this day and age we seem to expect outstanding service and pounce at the opportunity to complain when things don't quite go to plan. I myself set the bar quite high as you should never suffer from bad service. Speaking from experience in this line of work you are constantly swimming against the tide to keep your customers happy and the deadlines met. The level of service i have received at KD Motorcycles in the last few weeks has been outstanding from the minute i made the phonecall to the day i rode away i felt i was in good hands, never pressured or left in the dark. What an excellent buying experience, I most certainly will be back. Could not recommend this place highly enough. Thanks guys! Top Job!
Very helpfull staff . I got a jacket and boots today and Amie went out of her way to help me .
Gary Brister recommends KD Motorcycles & Scooters. May 4 · Fantastic service from Andy when buying my MT10 this week, in fact I’d go as far as to say it’s the best service I’ve ever had from a bike dealer. Thanks to everyone at KD (including Linda who makes a cracking brew) for going above and beyond to get everything sorted out, I’m delighted with the bike and can’t wait for some decent weather.
Allan McKay reviewed KD Motorcycles & Scooters — 5 star November 22, 2017 · Traded in my bike for a used Multistrada. There was an issue with ABS when it was getting prepped. Took a while to fix but they were determined to make sure it was right before I got it. Delivered to Glasgow for free. Had it a day only to discover a couple of unforeseen faults. They gave me my choice of their demonstrators while mine was back in. Delivered back to Glasgow when it suited me again. A lot of places wouldn’t have given a monkey’s once the sale had been made but they were spot on. Highly recommended. Edit: decided a Multistrada wasn’t for me. Have gone for a Tracer which is what I had as a courtesy bike. Changeover could not have been easier and the bike is fantastic. Doubt I’ll use a different dealer in the future.
Excellent customer service. Rick was fab from start to finish. My hubby is over the moon with his KTM. Will be back when he wants an upgrade. Delivery was amazing, arrived exactly on time. Thank you from South Wales
Highly recommend, quick and easy. Dealt with Rick who was great, did everything he promised with no problems. Thank you
Peter jones Local Guide · 59 reviews · 8 photos 6 months ago thank you very much for a smooth, eficient and professional service. Richard dealt with me at distance, and bike (GS) was as described exactly when i arrived to collect, i was given refreshments and a the courtesy to view the bike before signing the paperwork. All warranties and extended warranty options were fully explained. it was well serviced, maintained and in very good clean condition.. i met Keith also, who is a gentleman and a man who knows motorbikes.. yes i would highly reccomend buying from K&D motorcycles.. from a very happy David Jones.
Friendly, helpful service with knowledgeable and chatty staff. It’s a great set up and only minutes from Junction 7 off the M65. Thank you for all your help
Mick Forte recommends KD Motorcycles & Scooters. June 15 · I highly recommend kd motorcycles, they provide a brilliant service each and every time. it doesn't matter if you spend £10,000 or £10 you still receive very good customer service. kd motorcycles have a wide selection of bikes from Yamaha, ktm , Kawasaki and many more . good range of motorcycle clothing for on and off the bike. kd motorcycles also have a service department, if your in need of parts or want to book your bike I for a service etc. kd motorcycles is your one stop shop!
Noel 9 reviews 3 weeks ago I've order my 69 plate KTM from them brilliant service and a great set of people who really know there stuff .
Had a lovely day at KD motorcycles in Accrington. Andrew there is lovely and sorted me on a demo of the 890R. Great place and very helpful and professional. Some lovely roads around there too!
Qualisys IT 5 reviews 4 months ago- looking for my first bike went to view a yamaha the guys at the shop went out of there way to listen to my needs and wants and pointed me in a different direction explaining issues I would encounter as they had been through them them selves. The guys where not pushy and offered great advice I took the advice and bought a bike there and then. the guys knew I was keen and threw in a quick turn around for my bike and bang the next day I.was off. The service and advice from all the staff was tremendousand helpfull and I am very happy with the deal service and customer care 10 out of 10 thank you all
Hi, I bought a 2018 Africa Twin from K D and it was everything as described so an 11 hour trip on Sunday was well worth it. Great staff and a show room packed with quality bikes. I would defiantly recommend KD and would buy from them again if they had what I wanted, Steve, Bristol uk.
Geoff Crook Local Guide · 31 reviews · 7 photos 2 months ago Top marks for this shop, sales assistants in the accessories dept very helpful, happy to spend here
Excellent customer service and delivery! Of a lambretta for my Dad. Can’t recommend them enough, Paul was helpful and informative and kept me updated every step of the way! Great service
Yes there very helpful pleasant. Nothings no trouble at all. Would buy another bike from this dealership and there very knowledgeable too. I'm very happy.
Simon Fretwell Local Guide · 27 reviews · 50 photos 2 months ago I bought a KTM superduke R a month ago and was a little disappointed in the sound the big Vtwin made. After a visit to KD it now has a Remus Decat, K&N filter and Tony has remapped it and enabled Track mode. The bike has turned into a fire breathing monster! Honestly transformed the bike and Tony knows his stuff. He even had KTM logging in to do a live map all the way from Austria! can't be more happy with it. If you have a KTM and you need service in the north west, KD is your place to go.
Picked up my Yamaha MT 09 a few days ago. What an amazing bike. Cant give it enough praise. All because Andrew Hartshorne lent me their demonstrator! With a tiny 14 litre fuel tank I've even got over 200 miles before refuelling.
Great service! its difficult in those CoVid times yet the team has been very nice on the phone and very helpful all the way. thanks
22/12/20 Multistrada 950s. Made my initial enquiry via AutoTrader and was very pleased to get an almost immediate reply. Can't fault the communication with any of the salesman. I was satisfied with a very fair part-ex valuation and the price of the Ducati was competitive. Can't say how haggling over the price would have gone, I didn't, I think given the current situation dealers need our support if they are still going to be there for us when things get back to normal. Delivery driver not available only 3 days before X-Mas so went down to collect myself. Everything's a bit weird with covid-19 but my showroom experience was pleasant enough. The bike had been prepared to a high standard and even had half a tank of fuel. Told that as a customer I would be looked after for any gear I might need in the future. Overall a pleasant and painless experience and the bike's a corker
Great service from Danny and the team. Unfortunately bought my KTM from a different dealer (wish I hadn't!) and had a couple of issues, about which the original dealer didn't even respond to my emails. KD sorted both issues under warranty, without question, one at first service and one at a return visit. Both times, i was given the use of a top end courtesy bike. Fantastic customer experience!
Chris Stevenson reviewed KD Motorcycles & Scooters — 5 star June 8, 2018 · Excellent customer service in both sales and after sales. had an issue with my bike 3 days before leaving for a trip to the TT. It occurred on a Sunday the following day was a bank holiday and I was due to leave Tuesday I didn’t think there was any chance of getting it sorted In time but I spoke to Andrew on the Sunday afternoon, bike was dropped off on the bank holiday Monday, they managed to source the parts and get the bike sorted ready to go by Tuesday afternoon. 5* service and I would 100% recommend.
Chell Robinson reviewed KD Motorcycles & Scooters — 5 star April 4, 2018 · Visited over the weekend to look at Kevlar Ladies Leggings. Was very pleased with the female staff members advise on fit which included some very important safety info. No hard sell and offered to order the correct size for me. Well impressed. I'll be back
I had been looking for a Suzuki TL1000s and located one for sale at K D Motorcycles. I have added some photographs to this review. I do not live locally and spoke by telephone with Andrew of K D Motorcycles who was most helpful with all the questions I needed answering prior to purchasing and afterwards sorted out delivery to my home address. This TL1000s motorcycle is 23 years old, but its condition on delivery far exceeded my expectations. It is in lovely condition. I am delighted with my purchase and wish to thank Andrew and Linda of K D Motorcycles for their help throughout. I have already been out riding my motorcycle which starts, runs, and performs beautifully. Excellent service K D Motorcycles. Thank you.
No pressure from great staff, competively priced products
bought a bike unlimited fun need i say more.oh bought from rick at kieth dixons. good bunch of guys these.
Always helpful ! Easy to deal with
stuart steen 5 reviews 5 months ago- Visited KD today, Chris was really helpful with no sales pressure at all. Couldn't really make my mind up but nothing was any trouble at all, bikes were moved around into space so I could sit on them etc. Great service and friendly. Thanks again and hope to be back for another test ride and hopefully make my mind up.
Kevin Mattingly recommends KD Motorcycles & Scooters. June 4 · Really great customer service, made buying bike over the phone so easy. I picked the bike up Saturday and returned home, I was told Monday there was a computer glitch on the bike. Tony made a round trip of over 500 miles on Tuesday to fix it. The best customer service I've ever experienced, so thanks to everyone at KD. Can't fault them.
David Gardner-Smith reviewed KD Motorcycles & Scooters — 5 star January 6, 2017 · I have been buying my bikes from Keith Dixon`s for 20 years or more, Always very friendly and go out of there way to be as helpful as possible, Just bought a 1992 cbr 600 as my winter bike and got the same level of service as i do when buying a much more expensive bike, I will be back again. Thank you all and Happy New Year 1 Comment
Definately recommended! I purchased a Kawasaki 650 here and Andrew went above and beyond to look after me. From initial contact through to hand over, great experience and a quick turn around from date of order to collection. Keep up the good work!
Awesome dealership Can’t do enough to help, buying or not. Great people Highly recommended
I have just took delivery of 2011 Bonneville America from KD Motorcycles at Accrington dealing most of the time with Ian McDermont, but I have to say any contact with the rest of the team was first rate, down to earth and honest response at all times. At the initial discussion around purchasing the bike they were open to negotiation and a deal was struck. The bike was delivered in the first instance on Wednesday with full service and MOT in place, unfortunately while transit it appears the ignition switch was left in the park position (easy to do having done the same myself) leading to a flat battery on trying to start the bike. Instantly the driver made contact with KD who instructed him to bring the bike back ASAP as they were happy not with the situation, resulting a full re-check of the bike fitting a new battery and delivery back today at no expense to me. Highly delighted with the professional response and service.
" It had been a few months since I was looking at a next new bike to buy...I visited a lot of dealership all over the North West and came to the same conclusion which is,sadly, that a lot if not all salesmen think that a woman can be patronised and overlooked when it comes to discussing bikes and experiences. When I notice this I just walk out!! To be fair BMW in Blackpool didn't give me this routine treatment !!...I went to KD motorcycles...3 times...looked around/observed/assessed and talked to Ric (Very interesting guy sorry if I get your name wrong!!)...I was amazed by how "normal " my biker experience was with them, no gimmicks, no rubbish and no sale pressure...if anything there was a lot of honesty as far as discussing what type of bike would suit me...and I did like the expertise too...Everyone I have talked to or came across to have been very nice, very attentive and it was an actual pleasure to just be who you need to be in asking millions of questions etc etc..I love it and the coffee too...it felt relaxed...now do not get me wrong, they have to sale the goods too but here again...they do not need to push hard because you. as a rider, wants to buy from them...the attitude and behaviour is one of the greatest I have had as an older biker...They will accommodate your needs and diary, they will look to get you the bike you wish even if they have to bring it back to their dealership and they will have them ready for you to try should you wish to...Excellent service and certainly very interesting people...I know where I will get my next bike from once I got this one down so give them a try and you wont regret it !! Thank you KD Motorcycle from a very happy female biker....:))"
Mitchell Jones reviewed KD Motorcycles & Scooters — 5 star March 13, 2017 · Picked up my fazer 8 and i absolutely love it. The guys were brilliant from start to finish. Meeting my payment figure. Doing everything they could to save me money. Even when my part ex wasn't quite in the condition i believed it to be. Thankyou to everyone at KD motorcycles. Especially to Andy. I'll be back.
2nd sale as today picked my new bike up guys were excellent very friendly and happy to help and any time will make time for u and very friendly Highly recommended Thanks again guys doing a great job
Collected our brand new kawasaki h2sx from k and d motorcycles today. An amazing experience, Rick the salesman we dealt with has been amazing, so helpful, couldn't do enough for us. It has been a great experience dealing with k and d motorcycles, and would certainly recommend to all our friends. Thanks to rick and all the team for a great sales experience
Keith Pritchard 18 reviews · 3 photos 3 months ago- Took the superduke 1290r in for its first service today at KD,bike was purchased elsewhere and they were reccomended by another KTM owner,Marriana in service was super helpful in booking me in and helping out with some queries and Tony the techy went thro all the functions after installing the track pack overall a pleasant experience from start to finish.
I'm a newbie just starting out with riding a bike and came today to choose a helmet with my OH. Amie was brilliant. She is knowledgeable and patient and willing to take her time with you. She listened and she talked me through all the features that are essential. She took into account my fear of claustrophobia and made sure that i had the correct fit and let me wear the helmet until i was ready to leave! Quite rightly too, as a helmet needs to be comfortable and feel part of you. She even recommended the unmentionable leggings! ???? We will be returning to collect our helmets later in the week. Thank you Amie. I would highly recommend you give her a visit
dappodan1 dappodan1 Local Guide · 10 reviews 4 weeks ago Great place took a Duke 790 for a test drive, no high pressure sales tactics. Great people wanting to match riders with the right bikes
Had a brilliant experience with KD, they were very helpful over the phone and reassuring when it came to everything being right with the Honda MSX 125 i purchased, the delivery guy was awesome and friendly, very chatty and made sure i had everything i needed in the documents pack, would buy again from KD
Went down and purchased a yzf 125 really helpful and friendly people will definitely get my next bike there.
Stephen Porter reviewed KD Motorcycles & Scooters — 5 star July 2, 2016 · A great motorcycle buying experience everything ready for the pick up left my old bike with a lump in my throat but the new Tracer is superb and had a good long run to home just need a gel seat after being soft with the pan. Thank you all at KD
Bought a Oxford Mondial jacket for instructing in and it has kept me dry through torrential downpours whilst instructing. Great value for money.
Just had my hyosung gt125r in the workshop here, the mechanic called tony fixed every issue i had with it and now it runs perfectly and sounds better too. thanks.
Josh Seddon 1 review a month ago Absolutely superb customer service. Went the extra mile for me and can't thank them enough. Really please with the service I received and will definitely be going back again.
Good prices, great deals, helpful staff. Had 3 bikes from KD motorcycles
Back on a motorbike after 30 years away and looking for a new jacket. Rick was very helpful and his un-pushy nature persuaded me to buy and at a great price too. He also gave good pointers about phoning back for Advice on tyres after the weekend rather than trying to blag it. Thanks Rick, you’re helping build the confidence I need. Stephen Crook
Great people, couldn’t be more helpful. Highly recommend. Thanks Andrew.
Just taken delivery of my partners new KTM Duke 125 and the service has been outstanding. Ian has been brilliant to deal with, very helpful and kept us updated on what was happening. Delivered this morning by Dave, very friendly and helpful chap. My partner is over the moon and the bike is perfect. Thank you for such an easy transaction, even in difficult times as this was bought before showrooms had reopened. Thank you to all of the team and i hope you are all safe and well. Kind regards, Sean and Pam.