Gary Brister recommends KD Motorcycles & Scooters.
May 4 ·
Fantastic service from Andy when buying my MT10 this week, in fact I’d go as far as to say it’s the best service I’ve ever had from a bike dealer. Thanks to everyone at KD (including Linda who makes a cracking brew) for going above and beyond to get everything sorted out, I’m delighted with the bike and can’t wait for some decent weather.
Gary Brister, Facebook
Great service from Danny and the team. Unfortunately bought my KTM from a different dealer (wish I hadn't!) and had a couple of issues, about which the original dealer didn't even respond to my emails. KD sorted both issues under warranty, without question, one at first service and one at a return visit. Both times, i was given the use of a top end courtesy bike. Fantastic customer experience!
Norbert, Google
Excellent customer service. Rick was fab from start to finish. My hubby is over the moon with his KTM. Will be back when he wants an upgrade. Delivery was amazing, arrived exactly on time. Thank you from South Wales
Cheryl G, Facebook
Highly recommend, quick and easy.
Dealt with Rick who was great, did everything he promised with no problems.
Thank you
Luke Howe, Facebook
Keith Pritchard
18 reviews · 3 photos
3 months ago-
Took the superduke 1290r in for its first service today at KD,bike was purchased elsewhere and they were reccomended by another KTM owner,Marriana in service was super helpful in booking me in and helping out with some queries and Tony the techy went thro all the functions after installing the track pack overall a pleasant experience from start to finish.
Keith Pritchard, Google
When I say Excellent I really mean Excellent !!! I recently bought a bike there and...none of the guys in there were patronising nor condescending simply because well...I am a female rider and that kind of attitude is often felt by salesmen etc ( except the one i met at BMW but here we go!!)...!!! Before the purchase I went there and observed the behaviours just to see the responses I would get when i was either asking questions or simply looking around...I didn't find any of the attitude and behaviour experienced with other dealerships KD was remarkably above the mark !! they were very patient too ( lol I return there 3 times looking at potential bikes...and attitudes !! sorry KD !!...I felt welcomed, heard, I also met great and very experienced people there ( just talk to Rick to name only one of them but he has a fascinating past to say the least!!)...Time passed quickly but my mind was mde up and i bought the bike...no pushing no pressure and certainly no trying to sale things I wouldnt need as well as being very accomodating...just ace !!..I know we are all humans faults etc etc but I do trust these guys and their knowlewdge...no doubt I will buy there again and have a chat ...and a coffee which was offered as soon as I got in there...So I extend my thank you to them personally via this review and invite the rest of you out there to go there and have a look and buy after a priority visit to their dealership...:) An ongoing Very happy rider.Thanks
C. Chambrey, Website
bought a bike unlimited fun need i say more.oh bought from rick at kieth dixons. good bunch of guys these.
Scott LLoyd, Google
No pressure from great staff, competively priced products
Philip Shepherd, Google
Just taken delivery of my partners new KTM Duke 125 and the service has been outstanding. Ian has been brilliant to deal with, very helpful and kept us updated on what was happening. Delivered this morning by Dave, very friendly and helpful chap. My partner is over the moon and the bike is perfect. Thank you for such an easy transaction, even in difficult times as this was bought before showrooms had reopened. Thank you to all of the team and i hope you are all safe and well. Kind regards, Sean and Pam.
Sean Harris, Facebook
James Travis reviewed KD Motorcycles & Scooters — 5 star
May 3, 2018 ·
As a fellow motor trader i understand the struggle and effort it takes to uphold a decent reputation, as in this day and age we seem to expect outstanding service and pounce at the opportunity to complain when things don't quite go to plan. I myself set the bar quite high as you should never suffer from bad service. Speaking from experience in this line of work you are constantly swimming against the tide to keep your customers happy and the deadlines met. The level of service i have received at KD Motorcycles in the last few weeks has been outstanding from the minute i made the phonecall to the day i rode away i felt i was in good hands, never pressured or left in the dark. What an excellent buying experience, I most certainly will be back. Could not recommend this place highly enough. Thanks guys! Top Job!
James Travis, Facebook
Stephen Porter reviewed KD Motorcycles & Scooters — 5 star
July 2, 2016 ·
A great motorcycle buying experience everything ready for the pick up left my old bike with a lump in my throat but the new Tracer is superb and had a good long run to home just need a gel seat after being soft with the pan. Thank you all at KD
Stephen Porter, Facebook
Definately recommended! I purchased a Kawasaki 650 here and Andrew went above and beyond to look after me. From initial contact through to hand over, great experience and a quick turn around from date of order to collection. Keep up the good work!
Luke Wilson, Google
I have just took delivery of 2011 Bonneville America from KD Motorcycles at Accrington dealing most of the time with Ian McDermont, but I have to say any contact with the rest of the team was first rate, down to earth and honest response at all times. At the initial discussion around purchasing the bike they were open to negotiation and a deal was struck. The bike was delivered in the first instance on Wednesday with full service and MOT in place, unfortunately while transit it appears the ignition switch was left in the park position (easy to do having done the same myself) leading to a flat battery on trying to start the bike. Instantly the driver made contact with KD who instructed him to bring the bike back ASAP as they were happy not with the situation, resulting a full re-check of the bike fitting a new battery and delivery back today at no expense to me. Highly delighted with the professional response and service.
Paul C, Website
Had a lovely day at KD motorcycles in Accrington. Andrew there is lovely and sorted me on a demo of the 890R. Great place and very helpful and professional. Some lovely roads around there too!
User Name Kate, Google
Kevin Mattingly recommends KD Motorcycles & Scooters.
June 4 ·
Really great customer service, made buying bike over the phone so easy. I picked the bike up Saturday and returned home, I was told Monday there was a computer glitch on the bike. Tony made a round trip of over 500 miles on Tuesday to fix it. The best customer service I've ever experienced, so thanks to everyone at KD. Can't fault them.
Kevin Mattingly, Facebook
Back on a motorbike after 30 years away and looking for a new jacket. Rick was very helpful and his un-pushy nature persuaded me to buy and at a great price too. He also gave good pointers about phoning back for Advice on tyres after the weekend rather than trying to blag it. Thanks Rick, you’re helping build the confidence I need. Stephen Crook
S Crook, Google
Great people, couldn’t be more helpful. Highly recommend. Thanks Andrew.
Lee Collins, Facebook
Hi, I bought a 2018 Africa Twin from K D and it was everything as described so an 11 hour trip on Sunday was well worth it. Great staff and a show room packed with quality bikes. I would defiantly recommend KD and would buy from them again if they had what I wanted, Steve, Bristol uk.
Steve, Website
Chris Stevenson reviewed KD Motorcycles & Scooters — 5 star
June 8, 2018 ·
Excellent customer service in both sales and after sales. had an issue with my bike 3 days before leaving for a trip to the TT. It occurred on a Sunday the following day was a bank holiday and I was due to leave Tuesday I didn’t think there was any chance of getting it sorted In time but I spoke to Andrew on the Sunday afternoon, bike was dropped off on the bank holiday Monday, they managed to source the parts and get the bike sorted ready to go by Tuesday afternoon. 5* service and I would 100% recommend.
Chris Stevenson, Facebook
stuart steen
5 reviews
5 months ago-
Visited KD today, Chris was really helpful with no sales pressure at all. Couldn't really make my mind up but nothing was any trouble at all, bikes were moved around into space so I could sit on them etc. Great service and friendly. Thanks again and hope to be back for another test ride and hopefully make my mind up.
stuart steen, Google