Great service! its difficult in those CoVid times yet the team has been very nice on the phone and very helpful all the way.
thanks
French Bear, Facebook
Simon Fretwell
Local Guide · 27 reviews · 50 photos
2 months ago
I bought a KTM superduke R a month ago and was a little disappointed in the sound the big Vtwin made. After a visit to KD it now has a Remus Decat, K&N filter and Tony has remapped it and enabled Track mode. The bike has turned into a fire breathing monster! Honestly transformed the bike and Tony knows his stuff. He even had KTM logging in to do a live map all the way from Austria!
can't be more happy with it.
If you have a KTM and you need service in the north west, KD is your place to go.
Simon Fretwell, Google
22/12/20 Multistrada 950s. Made my initial enquiry via AutoTrader and was very pleased to get an almost immediate reply. Can't fault the communication with any of the salesman. I was satisfied with a very fair part-ex valuation and the price of the Ducati was competitive. Can't say how haggling over the price would have gone, I didn't, I think given the current situation dealers need our support if they are still going to be there for us when things get back to normal. Delivery driver not available only 3 days before X-Mas so went down to collect myself. Everything's a bit weird with covid-19 but my showroom experience was pleasant enough. The bike had been prepared to a high standard and even had half a tank of fuel. Told that as a customer I would be looked after for any gear I might need in the future. Overall a pleasant and painless experience and the bike's a corker
Phil W, Website
Noel
9 reviews
3 weeks ago
I've order my 69 plate KTM from them brilliant service and a great set of people who really know there stuff .
Noel Barnes, Google
stuart steen
5 reviews
5 months ago-
Visited KD today, Chris was really helpful with no sales pressure at all. Couldn't really make my mind up but nothing was any trouble at all, bikes were moved around into space so I could sit on them etc. Great service and friendly. Thanks again and hope to be back for another test ride and hopefully make my mind up.
stuart steen, Google
recently purchased new z900 service I received was very good ,what led me to purchase from kd motorcycle, was the helpfulness from Chris with his honesty and knowledge, as I had done a bit of research on this machine for best price and availability and out of 3 local dealers he seemed the most helpful, others didn't seem to have the info he gave me so was no brainier to purchase from them thanks Chris
david fletcher, Website
Awesome dealership
Can’t do enough to help, buying or not.
Great people
Highly recommended
Dennis Roberts, Facebook
Rick was particularly helpful, understanding and friendly and guided me toward replacing my Triumph (which I loved and kept for >9 years) with a new KTM Adventure and I'm blown away by the ease of handling and the feeling of control and confidence it provides. An absolute joy to ride. Just need now to avoid the poor weather so I can get enough miles on the clock to have the first service.
Peter Hartley, Website
I have just took delivery of 2011 Bonneville America from KD Motorcycles at Accrington dealing most of the time with Ian McDermont, but I have to say any contact with the rest of the team was first rate, down to earth and honest response at all times. At the initial discussion around purchasing the bike they were open to negotiation and a deal was struck. The bike was delivered in the first instance on Wednesday with full service and MOT in place, unfortunately while transit it appears the ignition switch was left in the park position (easy to do having done the same myself) leading to a flat battery on trying to start the bike. Instantly the driver made contact with KD who instructed him to bring the bike back ASAP as they were happy not with the situation, resulting a full re-check of the bike fitting a new battery and delivery back today at no expense to me. Highly delighted with the professional response and service.
Paul C, Website
Friendly, helpful service with knowledgeable and chatty staff. It’s a great set up and only minutes from Junction 7 off the M65. Thank you for all your help
Mark, Facebook
When I say Excellent I really mean Excellent !!! I recently bought a bike there and...none of the guys in there were patronising nor condescending simply because well...I am a female rider and that kind of attitude is often felt by salesmen etc ( except the one i met at BMW but here we go!!)...!!! Before the purchase I went there and observed the behaviours just to see the responses I would get when i was either asking questions or simply looking around...I didn't find any of the attitude and behaviour experienced with other dealerships KD was remarkably above the mark !! they were very patient too ( lol I return there 3 times looking at potential bikes...and attitudes !! sorry KD !!...I felt welcomed, heard, I also met great and very experienced people there ( just talk to Rick to name only one of them but he has a fascinating past to say the least!!)...Time passed quickly but my mind was mde up and i bought the bike...no pushing no pressure and certainly no trying to sale things I wouldnt need as well as being very accomodating...just ace !!..I know we are all humans faults etc etc but I do trust these guys and their knowlewdge...no doubt I will buy there again and have a chat ...and a coffee which was offered as soon as I got in there...So I extend my thank you to them personally via this review and invite the rest of you out there to go there and have a look and buy after a priority visit to their dealership...:) An ongoing Very happy rider.Thanks
C. Chambrey, Website
Gary Brister recommends KD Motorcycles & Scooters.
May 4 ·
Fantastic service from Andy when buying my MT10 this week, in fact I’d go as far as to say it’s the best service I’ve ever had from a bike dealer. Thanks to everyone at KD (including Linda who makes a cracking brew) for going above and beyond to get everything sorted out, I’m delighted with the bike and can’t wait for some decent weather.
Gary Brister, Facebook
Peter jones
Local Guide · 59 reviews · 8 photos
6 months ago
thank you very much for a smooth, eficient and professional service. Richard dealt with me at distance, and bike (GS) was as described exactly when i arrived to collect, i was given refreshments and a the courtesy to view the bike before signing the paperwork. All warranties and extended warranty options were fully explained. it was well serviced, maintained and in very good clean condition.. i met Keith also, who is a gentleman and a man who knows motorbikes..
yes i would highly reccomend buying from K&D motorcycles..
from a very happy David Jones.
Peter jones, Google
Great service from Danny and the team. Unfortunately bought my KTM from a different dealer (wish I hadn't!) and had a couple of issues, about which the original dealer didn't even respond to my emails. KD sorted both issues under warranty, without question, one at first service and one at a return visit. Both times, i was given the use of a top end courtesy bike. Fantastic customer experience!
Norbert, Google
Chris Stevenson reviewed KD Motorcycles & Scooters — 5 star
June 8, 2018 ·
Excellent customer service in both sales and after sales. had an issue with my bike 3 days before leaving for a trip to the TT. It occurred on a Sunday the following day was a bank holiday and I was due to leave Tuesday I didn’t think there was any chance of getting it sorted In time but I spoke to Andrew on the Sunday afternoon, bike was dropped off on the bank holiday Monday, they managed to source the parts and get the bike sorted ready to go by Tuesday afternoon. 5* service and I would 100% recommend.
Chris Stevenson, Facebook
Stephen Porter reviewed KD Motorcycles & Scooters — 5 star
July 2, 2016 ·
A great motorcycle buying experience everything ready for the pick up left my old bike with a lump in my throat but the new Tracer is superb and had a good long run to home just need a gel seat after being soft with the pan. Thank you all at KD
Stephen Porter, Facebook
Highly recommend, quick and easy.
Dealt with Rick who was great, did everything he promised with no problems.
Thank you
Luke Howe, Facebook
Collected our brand new kawasaki h2sx from k and d motorcycles today. An amazing experience, Rick the salesman we dealt with has been amazing, so helpful, couldn't do enough for us. It has been a great experience dealing with k and d motorcycles, and would certainly recommend to all our friends. Thanks to rick and all the team for a great sales experience
Carl, Google
I'm a newbie just starting out with riding a bike and came today to choose a helmet with my OH. Amie was brilliant. She is knowledgeable and patient and willing to take her time with you. She listened and she talked me through all the features that are essential. She took into account my fear of claustrophobia and made sure that i had the correct fit and let me wear the helmet until i was ready to leave! Quite rightly too, as a helmet needs to be comfortable and feel part of you. She even recommended the unmentionable leggings! ???? We will be returning to collect our helmets later in the week.
Thank you Amie. I would highly recommend you give her a visit
Allie Bowden, Facebook
James Travis reviewed KD Motorcycles & Scooters — 5 star
May 3, 2018 ·
As a fellow motor trader i understand the struggle and effort it takes to uphold a decent reputation, as in this day and age we seem to expect outstanding service and pounce at the opportunity to complain when things don't quite go to plan. I myself set the bar quite high as you should never suffer from bad service. Speaking from experience in this line of work you are constantly swimming against the tide to keep your customers happy and the deadlines met. The level of service i have received at KD Motorcycles in the last few weeks has been outstanding from the minute i made the phonecall to the day i rode away i felt i was in good hands, never pressured or left in the dark. What an excellent buying experience, I most certainly will be back. Could not recommend this place highly enough. Thanks guys! Top Job!
James Travis, Facebook